CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Bucky’s is very fast at oil changes…under 30 minutes. I appreciate the fast service and the fact that they don’t try to upsell on everything. It’s a great neighborhood shop and I’ll keep coming back.
Omaha, NE
Thank you to Bryan and Alex and the other gentleman whose name i did not get. My sons car had died and one problem turned into another - the car went into some sort of theft mode where the horn was honking etc. anyhow- they came to my house not once but twice and got it all figured out and changed the battery. They were so patient and kind to boot. Thank you for the exceptional service and getting my son’s car back in business!!
Omaha, NE
Outstanding service! I was in and out in a few hours with diagnosis and new brakes installed! Friendly, knowledgeable and honest work.
Omaha, NE
James the night manager was amazing, along with his team. Helped me out with the kindness of their hearts! Great service!!! These gentlemen really embody the Buchanan spirit!!! Much love
Omaha, NE
